Bright Stars Kids University

100 Village Green Suite 100, Lincolnshire, 60069 Tel (847) 955-0000 Fax (844) 318-6906

Childcare Policy at Bright Stars Kids University (BSKU)

Full-time Childcare Program

At Bright Stars Kids University (BSKU), we prioritize the well-being and development of your child in our full-time childcare program. To ensure smooth operations and quality care, all payments must be made promptly and in full. Payments are due in advance on the first day of each week to secure your child's place in our daycare center. Adherence to this payment policy is essential, as children will not be admitted if payment has not been received in advance. Additionally, we are pleased to offer a 10% sibling discount for families enrolling a second child in our program, making quality childcare more accessible for your family.

Part-time Childcare Program

For families requiring part-time childcare, BSKU offers a flexible program tailored to your needs. Payments must be made within the specified timeframe or by the first day of each week, whichever comes first, to ensure uninterrupted care for your child. As with our full-time program, adherence to payment deadlines is crucial, as children will not be admitted if payment has not been made in advance. Additionally, families with multiple children can benefit from our 10% sibling discount, making quality childcare more affordable for your family.

Late Fees

At BSKU, we understand the importance of punctuality in childcare arrangements. To maintain efficient operations and uphold our commitment to quality care, a late fee of 5% will be charged on any unpaid balance after the second day of the week. We also enforce strict pickup policies to ensure the safety and well-being of all children in our care. A charge of $1 per minute will be applied for each minute a child is picked up late, as we strive to maintain a smooth transition for all children and staff.

Missed Days

At Bright Stars Kids University (BSKU), we value the well-being and development of every child in our care, even during holiday seasons. While our childcare center is closed on designated holidays, tuition fees are still applicable to maintain your child's enrollment and ensure continuity in our educational programs. We understand the significance of holidays in family life, and we strive to provide ample notice of our holiday closure dates to our families.

During holiday closures, we encourage parents to engage with their children in meaningful family activities, fostering bonds and creating lasting memories. Despite our closure on holidays, your child's enrollment at BSKU remains active, ensuring a seamless transition back into our vibrant learning environment after the holiday period.

Refunds

For families facing changes in childcare needs, we offer a refund policy to accommodate withdrawals made prior to the first day of the week. In such cases, the total payment will be refunded, ensuring financial flexibility for our families. However, refunds will not be granted after the first day of the week, as resources and staffing are allocated based on enrollment numbers. We appreciate your understanding and cooperation in adhering to our refund policy.

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